Missed-call text-back
A missed call is often a missed job. With missed-call text-back, anyone who calls while you're busy gets an automatic text within seconds: "Sorry we missed you, how can we help?" Most people would rather text than leave a voicemail, so the conversation keeps going, and you can reply when you have a free minute. For contractors and service businesses, this one feature often pays for the whole system.
One inbox for calls, texts, forms and reviews
Instead of checking your phone, your email, Facebook and your website separately, EasyCRM shows every conversation in one timeline for each customer. You can see who called, what they asked, what estimate you sent and when you last followed up. Your $39 Website forms flow straight in, and the pipeline view shows every job from new lead to paid.
Automatic Google review requests
Reviews are one of the strongest signals for showing up on Google Maps, but asking for them is easy to forget. EasyCRM sends a friendly review request by text after the job, with a direct link to your Google Business Profile. More reviews means more trust and more calls. Pair it with the weekly Google Business Profile updates in our Growth Plan ($200 a month total, including your website) for the biggest local boost.
Built for East Texas contractors and service businesses
We set up EasyCRM for HVAC and plumbing companies, roofers, concrete and excavation crews, salons, shops and other local businesses across Tyler, Longview, Athens and East Texas. Automatic follow-up texts and emails go out to quiet leads and open estimates, and the booking calendar lets customers pick a time without a phone call. Want customers answered instantly, even at midnight? Add an AI chatbot that replies inside the same inbox.
See how it works in practice in how AI chatbots and a simple CRM stop East Texas businesses from losing leads.
EasyCRM FAQ
What is EasyCRM?
EasyCRM is a simple CRM for small businesses that puts calls, texts, emails, web forms and reviews in one inbox, with missed-call text-back, follow-up and review requests built in.
Does EasyCRM work with my website?
Yes. Forms on your ETX Websites site flow straight into EasyCRM, so every lead lands in the same place.
Can I use it from my phone?
Yes. EasyCRM has a mobile app, so you can reply to customers and move jobs along from the truck or the job site.
How much does EasyCRM cost?
Pricing depends on what you need set up. Call (214) 415-9849 and we will walk you through it.